Terms

TERMS AND CONDITIONS

Delivery

England & Wales delivery available for large items with a flat rate of £50 and smaller items which fit in a box with a postal delivery rate of £13.70 (includes bubble wrap & packing materials)

Please note deliveries outside of England or Wales, including Ireland and Scotland, will incur additional costs. Please contact us for a more specific quote. We can also provide combined postage costs, should you wish to purchase more than one item.

Collections are welcome by prior arrangement, and we will always try to be as flexible as possible with dates/times.

​Couriers

Our couriers will always contact prior to delivery to arrange a day and time that suit both parties. Please be aware that to keep delivery costs low, our couriers maintain a multiple drop delivery system. This means that they may be delivering up to 10 or more items per day in different areas around the country, which may cause some delays. However, our couriers typically deliver within one week of dispatch time. Should you have any concerns regarding delivery, please respond by text to the courier and he will aim to to get back to you, as soon as possible.

​Returns

We accept returns within 14 days of purchase, however all postal, shipping or courier costs will be at the customers expense. ​All items must be returned undamaged within 14 days of purchase.
If the item arrives damaged then it must be photographed on delivery and e-mailed to us within 48 hours. You must hold on to all original wrapping for the process to be completed successfully and we will refund accordingly.

Item Condition

The description given for each item shown on the site is for guidance only. Customers should satisfy themselves as to the accuracy of such descriptions and that the item they are ordering is actually the item they require before placing an order. We take great care to ensure all of our descriptions are correct and that any damages or marks beyond normal wear and tear are stated in the description and it is priced accordingly. We do love our pieces to be individual and show their character and in many cases the wear of the product can add to its appeal.

All items are sold on a first come first served basis.

Please contact us if you have any specific questions about any of our products and their conditions.​

Shopvintro.co.uk reserves the right to cancel, vary or suspend and contract of sale if events occur which are beyond our control including; fire, floods, storms, riots or non availability of materials or supplies.

COOKIES

Your continued use of our website demonstrates your acceptance of our cookie policy below.
We take the privacy of those that use our website very seriously, and we insist on being fully transparent on the personal data we collect about you and how we use it.

What Are Cookies?

Cookies are very small text files that are stored and accessed on your computer when you visit our website. Cookies cannot carry viruses, and cannot install malware on your computer.

Why We Use Cookies

We use cookies to enhance your user experience and to make our website as easy as possible for you to navigate. You can disable the future use of cookies or delete any cookies already stored on your computer by using your browser settings. However, disabling or deleting cookies may stop our website from functioning properly.

Cookies We Use

The cookies we use on this website are described below.

Preference cookies are used on this website to remember a preference you have selected, or e.g. Remember the products you put in your shopping cart. The information stored in this cookie includes: option chosen by the user; time and date of choice. No other personally identifiable information is collected through the cookie.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on how websites use cookies visit http://www.allaboutcookies.org